Clinical Operations Associate

Customer Service
San Francisco, CA
2 - 4+ years
Pay
$28.89 - $35 / hour Pay Rate
Function
Customer Service
location
San Francisco, CA
Experience
2 - 4+ years
pay
$28.89 - $35 / hour Pay Rate

Responsibilities

  • Improve customer service experience, create engaged customers, and facilitate organic growth
  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports
  • Control resources and utilise assets to achieve qualitative and quantitative targets
  • Maintain an orderly workflow according to priorities

qualifications

  • Experience in sales or customer service positions is a plus
  • Familiarity with interactive learning activities
  • Excellent communication and presentation skills

required qualifications

  • Asana
  • Slack
  • G Suite
  • Microsoft Excel
  • PivotTables
  • VLOOKUP

job highlights

  • 100% Remote (Must work MST or PST)
  • 4-month contract (with the potential to extend)
  • Proficiency with G-Suite, Excel(VLOOKUP, Pivot Tables), Slack, and Asana
  • Ability to thrive in a fast-paced environment
  • Customer-centric mindset

To be considered for our current job openings, we kindly ask that you complete your registration by clicking the “apply now” button.

At Premier Talent Partners, we are a people-centered recruitment firm with a strong focus on Skills-Based hiring. We specialize in placing individuals in roles ranging from entry-level to VP level across various fields, including Customer Success, Sales & Marketing, Finance & Accounting, Administrative, HR, Operations, and Technology. Our expertise spans contract/temporary, temporary-to-permanent, permanent, and payrolling services, and we are dedicated to promoting equitable hiring practices on a national scale.

  • Please note that compensation for the specific role will be determined based on your unique skills and experience. If you have an interest in exploring other positions similar to this one, please be aware that compensation rates and benefits packages may vary accordingly.
  • We do consider applications from qualified candidates with prior arrests and conviction records, in accordance with applicable regulations.
  • It is imperative that you have the legal authorization to work in the United States, as we do not provide sponsorship.